QUINTA: A question tagging assistant to improve the answering ratio in electronic forums

TitleQUINTA: A question tagging assistant to improve the answering ratio in electronic forums
Publication TypeConference Paper
Year of Publication2015
AuthorsCharte, Francisco, Rivera-Rivas A.J., del Jesus M. J., and Herrera F.
Conference NameIEEE International Conference on Computer as a Tool, EUROCON 2015
Pagination1-6
Date Published9
Conference LocationSalamanca (Spain)
ISBN Number978-1-4799-8569-2
Abstract

The Web is broadly used nowadays to obtain information about almost any topic, from scientific procedures to cooking recipes. Electronic forums are very popular, with thousands of questions asked and answered every day. Correctly tagging the questions posted by users usually produces quicker and better answers by other users and experts. In this paper a prototype of a system aimed to assist the users while tagging their questions is proposed. To accomplish this task, firstly the text of each post is processed to produce a multilabel dataset, then a lazy nearest neighbor multilabel classification algorithm is used to predict the tags on new posts. The obtained results are promising, opening the door to the developing of a full automated system for this task.

Notes

TIN2014-57251-P,TIN2012-33856,P10-TIC-06858,P11-TIC-7765

DOI10.1109/EUROCON.2015.7313677